How can I measure my ring size?

If you are unsure of your ring size, I suggest you use this video and convert your cm circumference measurement to the *US ring size chart at the end of the video!

How can I decide what necklace length I want?

I suggest

For Women:

14"-15" choker

16" base of neck

18"-19" mid chest

20"-24" lower chest

For Men:

16"-17" choker

18" base of neck

20"-22" mid chest

24"-26" lower chest

How do I measure my bracelet size?

Bracelet length is by inches. Please measure the circumference of your wrist and decide bracelet size based on your measurement to give yourself a little breathing room. Depending on how you like your bracelets to fit, I suggest sizing up from your wrist measurement by .5 inches. For example, If your wrist measures 6 inches, go for a 6.5 bracelet length or if your wrist measures 6.5 inches go for a 7 inch bracelet length.

For a general size guide:

S - 6"-6.5"

M - 7"-7.5"

L - 8"

How can I contact customer service?

For any questions, requests or comments please DM me on my instagram @sccollection_ or contact me here! I am always happy to collaborate with you in the buying process :)

How does shipping work?

All of my pieces are made by hand, to order – with love. Please allow 1-5 business days for your order to ship. Thank you so much for understanding!

When it arrives, feel free to pose in your new pieces and send @sccollection_ photos to be featured on the IG!

Please take care when entering your shipping address. I am not responsible for orders not received due to an incorrect or incomplete shipping address. Orders marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

International customers are responsible for the payment of any additional fees, customs, duties & taxes upon delivery.

Please do not reject/refuse a delivery due to customs fees. If you choose to reject/refuse delivery due to customs fees, there will be a restocking fee of $15 deducted from your refund once your package has been returned to sender.

What if I have a custom request?

Collaboration was my main intention when creating sccollection. I am more than happy to tweak my designs to your liking or create something special you have in mind! Contact me on IG @sccollection_ and I'll do my best to make your vision come to life!

Return Policy?

We want you to be completely satisfied with your purchase. While we do not accept returns unless items received are damaged or incorrect, we are more than happy to exchange your unworn jewelry. Returns and exchanges will only be accepted within 14 days of the delivery date.

To initiate an exchange, please contact us at sofiacucciacollection@gmail.com.  Customers are required to cover shipping fees. These fees will be deducted from your return or exchange. 

Once we receive your return package, we will process your exchange as soon as possible. Please allow up to 10 business days for your exchange to be processed. 

Thank you for your understanding <3

Jewelry Care 

Gold Plated - thin layer of gold over jeweler's brass

Not a fan on water, perfumes, lotions or sweat. Remove when showering, exercising and swimming!

Gold Filled - Jeweler's brass bonded with 5% thickness-by-weight of 14k gold

Gold fill jewelry is more durable and water resistant than gold plated, however, to maintain optimal shine, it's best removed before showering, swimming or applying your favorite scents and lotions. 

Gold Vermeilthick electro-plating of high karat gold over a sterling silver base 

Just as with any piece of jewelry, gold vermeil should be stored in a soft pouch. Although more durable than a thin plating, it is still best to remove vermeil pieces before showering or working out. 

Gold Stainless Steel - gold colored stainless steel

Known for its waterproof, anti-tarnishing properties, gold stainless steel is best for the never take off kind of jewelry wearer. As with any jewelry, it still needs a bit of care. Avoid salts, perfumes or lotions on your gold stainless steel jewelry and keep in a cool, dry, soft environment when not being worn.

Sterling Silvermade of 92.5% fine silver and 7.5% copper.

Sterling Silver is optimal for everyday wear. Due to its copper contents, it will oxidize overtime especially in areas of high humidity like your bathroom, however it is easily removed with a polishing or a good scrub with 2 parts water to 1 part baking soda mixture.

Stainless Steel316L stainless steel made of a steel and chromium

Considerably more durable than silver, stainless steel has a bright and silvery finish, which is resistant to tarnish. To clean, use warm water and a bit of dishwashing soap. Finish off with a polishing cloth and you're good to go!